1. When will I receive my order?
Our order's delivery time comprises two parts.
First, Due to the personalization nature of the product, production time will take 1-3 business days.
After that, the courier will deliver it to you, which usually takes 3-7 days based on your location.
2. What are the delivery charges?
We strive to provide you with the best value for your money. Orders totaling 499rs or more qualify for free shipping. For orders below 499rs, a nominal delivery fee of 60rs will be applied to cover the shipping costs. This way, we ensure that you receive your items conveniently and affordably.
3. What payment methods do you accept?
We offer a variety of convenient payment options.
- You can make payments using credit or debit cards, including Visa, MasterCard, and more.
- Additionally, we accept popular UPI payment methods such as Google Pay, Paytm, PhonePe, and other UPI apps available in India.
- For those who prefer paying upon delivery, Cash on Delivery (COD) is also available.
Rest assured that all online payments made on our website are fully secure to protect your financial information.
4. What is your return and refund policy?
We've provided all the details you need regarding our return and refund policy on a dedicated page. To access this information, please click https://bopcanvases.com/policies/refund-policy.
This page will provide you with comprehensive information on our policies, including how to initiate a return, the timeline for refunds, and any specific conditions that may apply.
5. Are all the products in stock?
Rest assured, all the products listed on our online store are in stock and available for purchase.
We do not display items that are out of stock on our website.
Additionally, we offer shipping throughout India, so you can conveniently order any product from our store with the confidence that it's ready for delivery.
6. Can I personalize products on your website?
Yes, you can personalize your Journals and Planner covers with the name that you wish, making them uniquely yours.
7. How can I get in touch with your customer support?
We make it easy for you to reach our customer support team. You can contact us through the following channels:
- WhatsApp: Reach out to us on WhatsApp at +91 89041 60853.
- Email: You can send us an email at email@example.com.
- Website Chat: Look for the chat widget located in the bottom-right corner of our official website. Click on it to initiate a chat with our support team.
Our customer support operates from 9 AM to 6 PM IST, Monday to Saturday. We're here to assist you during these hours.